(1 of 158 reviews match)
Ashworth College in Dallas, Texas - They have VERY bad customer service!
I enrolled my daughter in Ashworth High School. Before making my final decision, the rep kept calling me back over and over to see if I had made up my mind yet. Once I did and sent all the paperwork in, and paid tuition, I kept seeing extra charges on the account. When i would call I would be put on hold for 45 min- 1 hr at a time. If I left a message no one would call back. So I stopped paying. They finally called for payment, it was then that i asked what the charges were, but the lady didnt know and would have someone call. HA! FInally got someone and they said it was a $50 fee to read my childs previous transcript! Then I got another charge saying I had a returned check fee when I pay with a credit card online! Again, it took 2 months to get this resolved with the same waiting period on hold. I dont have extra time for this. They hope you will just pay it and be done! Also, my daughter never gets an immediate response from her teacher when she has a problem. It takes a few days. Idk what they are doing over there.
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