Rating: 2 Stars Clear all filters (8 of 157 reviews match)
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Ashworth College - So far... okay but definately customer service sucks

2.4
Details
I have tried to resolve an issue with a promised, and written promised text that was the reason I chose this school over another and they keep basically telling me to go to *** Also their computer took an attempt and would not let me back into my quiz so I have an 85% and am requesting an attempt I was supposed to have and they won't reset it. VERY RUDE ON THE PHONE TO ME and TICKETS IGNORED!!! I don't like to start a career this way for sure!!!
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Review
#1612288 Review #1612288 is a subjective opinion of poster.
Pros
  • Doing classes on my time
  • Offer a lot
  • Course are fairly easy to manage
Cons
  • Lied on promises on internet page and in admissions
  • - wont send book as promised
  • Wont reaccess 3rd attempt to quiz when they cut off 1st attempt
Reason of review
Not as described/ advertised
Loss
$121
Preferred solution
Deliver product or service ordered
2.3
Details
Soon as they pick up they seem to be ghetto and angry. Such a horrible energy they throw out. One day it costs certain amount then another day its another amount, then in mail was one amount and it just kept happening. Now they have a new portal which deleted all my...
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Review
#1225477 Review #1225477 is a subjective opinion of poster.
Pros
  • Professors have been great
  • Course are fairly easy to manage
  • Lower cost than other schools
Cons
  • Communication
  • Customer service
Reason of review
Poor Cust.Service & Class Restatement
Loss
$200
Preferred solution
My grades to be added back, all 100s
2.4
Details
I know how you feel. I signed up for Graphic Design courses. Yes, tuition is extremely affordable, and that's it. I now know this is also part of a High School as well. My GPA was 3.5 and when it came to the next course, awful. No where does it tell you in the...
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Review
#1128782 Review #1128782 is a subjective opinion of poster.
1.5
Details
Yes, post high school education whether its a degree or diploma doesn't come with a job. This is true, but the fact that a lot of jobs won't even accept Ashworth, would that not raise a few eyebrows? It does mine Also if you google Ashworth College, you will find that...
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1 comment
Anonymous
#1238177

I'm an employer, who was looking to post a job opening with Ashworth. After transferring me I was kept on hold for 30 minutes without them ever answering the call again.

My advice; check out the placement center of what ever college or institution you sign up to.

If it's good then you know they are really interested in getting you placed and building their reputation. If not, find one that does.

Review
#900602 Review #900602 is a subjective opinion of poster.
Pros
  • Doing classes on my time
Cons
  • No instructor
  • Value of degrees
  • Staff
2.3
Details
I enrolled in Ashworth's online pharmacy technician course a few months ago. In the beginning, the lessons were straightforward and the system worked smoothly. However, the system began acting up after I completed 69% of the course. Coincidentally, Ashworth program...
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Review
#896025 Review #896025 is a subjective opinion of poster.
Pros
  • Convenience
  • Price
Cons
  • Inefficient technical support
  • Poor customer service
  • Slow issue resolution
Reason of review
Poor customer service
Loss
$800
Preferred solution
Deliver product or service ordered
1.5
Details

Update by user Mar 26, 2016

After paying course in full not able to log on, also promised a key cutting machine upon graduation. ???

Original review posted by user Mar 17, 2016

I called about 2 months ago to ask why I wasn't able to log in to my lessons and was told that they were having technical difficulties. "Try back in a few days", two...
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1 comment
Anonymous
#1146592

All schools go through that even regional accredited school have that problem.

Review
#811387 Review #811387 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Service
Reason of review
Poor customer service
Loss
$800
Preferred solution
Let the company propose a solution
2.0
Details
I like the fact that you can pay as you go, however, I hate that fact that you cannot directly ask the instructor questions. You have to create a ticket and hope someone gets back to you in 24 hours. The assignments are sometimes unclear. The grading takes up to weeks,...
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Review
#786581 Review #786581 is a subjective opinion of poster.
Cons
  • No instructor
Reason of review
Good customer service
2.3
Details
I signed up for the Physical Therapist Aide program. Towards the end of the program there is an assessment that you have to get checked off on. The assessment requires you to shadow a aide for 4 hrs and get checked off on the things listed on the assessment. Simple...
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1 comment
Anonymous
#1154874

You are on an online school ..It is YOUR responsibility to ask the school questions before payment. Nobody's fault but yours.

Review
#641305 Review #641305 is a subjective opinion of poster.
Pros
  • Price
Cons
  • No instructor
Reason of review
Not as described/ advertised

Contact Ashworth College Customer Service

Mailing Address:
Ashworth College
6625 The Corners Parkway, Suite 500 Norcross, GA 30092
Norcross, Georgia 30092
United States
Phone:
(800) 957-5412
All Ashworth College Contacts