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Ashworth College - So far... okay but definately customer service sucks

2.4
Details
I have tried to resolve an issue with a promised, and written promised text that was the reason I chose this school over another and they keep basically telling me to go to *** Also their computer took an attempt and would not let me back into my quiz so I have an 85% and am requesting an attempt I was supposed to have and they won't reset it. VERY RUDE ON THE PHONE TO ME and TICKETS IGNORED!!! I don't like to start a career this way for sure!!!
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Review
#1612288 Review #1612288 is a subjective opinion of poster.
Pros
  • Course are fairly easy to manage
  • Offer a lot
  • Doing classes on my time
Cons
  • Lied on promises on internet page and in admissions
  • Customer service
  • - wont send book as promised
Reason of review
Not as described/ advertised
Loss
$121
Preferred solution
Deliver product or service ordered
I just receive my PT diploma 2 days ago. I was expecting that they will send me the graduation information in advance so I will know all the details. And now they said I cant do it because the deadline is on yhe 21st Of June. So sad to hear that as a student its our...
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1 comment
Anonymous
#1709672

If you paid attention to their main page and the facebook page and their student community, they announced back in March/April the deadline/cut off date for Graduation 2019.

Review
#1570340 Review #1570340 is a subjective opinion of poster.
Cons
  • Customer service
  • Poor customer service
Reason of review
Poor customer service
Tags
  • Asworth College
Overall was pleased with the coursework (Landscape Design)...however, the admissions rep who signed me up told me that my books would be there within 7-10 business days so I could get started. Actual fact...your books arrive 7-10 business days after you OPEN each...
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Review
#1539540 Review #1539540 is a subjective opinion of poster.

Ashworth College - Need to login to my student portal

I have forgotten the password for my student ID # 1900051
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Review
#1533340 Review #1533340 is a subjective opinion of poster.

Ashworth College - Collection agency

1.0
Details
They put a balance on my credit of $1859, for a school I never agreed to sign up for nor attend, they also stated that the school will not write off the balance but they have to $0 but the collection agency says I have to pay $335 I’m sure they were very upset to see my balance go from $1859 to $335 from the school writing it off but I will not pay a cancellation fee for something I did not sign up for, everybody there is rude including the supervisor she was no help at all but it’s ok cus I am sure I will get this balance down to $0 without paying them a dime
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Review
#1492472 Review #1492472 is a subjective opinion of poster.

Ashworth College - Won't supply you the EIN to file taxes

I'm very livid. Trying to file my taxes because I paid for my son to go here and they keep telling me they don't have the EIN? Does anyone know how I can get the number?
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Review
#1462625 Review #1462625 is a subjective opinion of poster.

Ashworth College - Alright.?

I just have 2 questions about a specific mistake i had made with cancelling my degree course and then restarting it.?
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Review
#1381641 Review #1381641 is a subjective opinion of poster.

Ashworth College - Work out payment arrangements

3.8
Details
I haven't talked to anybody yet.
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Review
#1353958 Review #1353958 is a subjective opinion of poster.
Reason of review
Problems with payment
3.9
Details
My son' s in prison and has been for the last 7 yrs. He wanted an Assoc Degree in Construction Management. I had to b the one for almost 5 yrs to make all the phone calls into Ashworth. I found myself on hold up to like 20 mins at times. The rediculous phone system...
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Review
#1350631 Review #1350631 is a subjective opinion of poster.

Ashworth college is a FRAUD

Fraudulently stating they are an accredited College which they are not and directors of each module that you choose are the SOLE administors and if you have an issue, with them then you have NO other resolution for your issue. Kept my Mo eye and kept the certificate. They must give ONE or the other to resolve my situation. Give me my money back or issue me the certificate in Criminal Justice? ASAP.
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Review
#1340869 Review #1340869 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Ashworth College Customer Service

Mailing Address:
Ashworth College
6625 The Corners Parkway, Suite 500 Norcross, GA 30092
Norcross, Georgia 30092
United States
Phone:
(800) 957-5412
All Ashworth College Contacts
I applied to the Criminal Justice Program paid in full and was not shown how to facilitate their system to send in completed work. The director of that module continued to return the completed work, with rude responses and no instructions as to how to enter it the way...
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Review
#1316260 Review #1316260 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$960
Preferred solution
Full refund
Tags
  • Poor Customer Service Ashworth Col