I enrolled in Ashworth's online pharmacy technician course a few months ago. In the beginning, the lessons were straightforward and the system worked smoothly.
However, the system began acting up after I completed 69% of the course. Coincidentally, Ashworth program fees are non-refundable after you complete over 50% of your respective program. Anyway, I began experiencing issues logging in to my course and when I did manage to log in, the course material was unavailable. I contacted tech support multiple times and each time I was informed that the issue would be resolved in under a week.
It has been almost two months and the issue hasn't been resolved. I'm beginning to think Ashworth College either has a very inefficient tech support system or is a very clever scam.
Product or Service Mentioned: Ashworth College Pharmacy Technician Course.
Reason of review: Poor customer service.
Monetary Loss: $800.
Preferred solution: Deliver product or service ordered.
Ashworth College Pros: Convenience, Price.
Ashworth College Cons: Poor customer service, Slow issue resolution, Inefficient technical support, Student portal.